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The Art of Subtle Selling—A Webinar for CSRs

If you are a PIA agency CSR and you are required to cross sell, upsell or account round, then this webinar is for you. You will learn how to leverage great customer service into sales using your own natural work practices and communication style...
February 6, 2017

Art of Selling

If you are a PIA agency CSR and you are required to cross sell, upsell or account round, then this webinar is for you. You will learn how to leverage great customer service into sales using your own natural work practices and communication style. Join PIA and webinar host The Omnia Group on February 15 for this webinar. Learn more and register for the February 15 webinar.

The 2017 PIA/Omnia Webinar Series

PIA members can now sign up to attend a variety of upcoming member-only webinars like the one above—produced for those in customer service, sales, HR and leadership roles. Most are free to PIA members (with the exception of the February and March 2017 webinars which include an Omnia Behavioral Assessment for webinar attendees to take prior to the webinar).

This quarter we are focusing on Sales with these webinars:

  • February 15, 2017: The Art of Subtle Selling in Customer Service
  • March 15: Maximize Your Personality for Sales Success

Our May-July webinars will focus on Leadership and the September-November webinars will focus on Human Resources.

View the full schedule of webinars at http://www.omniagroup.com/pia-webinar-registration/.

The Omnia Profile—a PIA Member Benefit

For years PIA has recommended The Omnia Profile® behavioral assessment product. It provides managers and agency owners with incredibly accurate assessments of their producers’ assets and liabilities and is a critical tool for agency owners who plan to hire new agency personnel.

The quick, online, instant report offers clear, easy-to-understand language to acquire objective insight into how compatible an existing or prospective employee is with a job, a work culture and a management approach. The more in depth custom profile can spell out what motivates each unique individual on your team, and whether you need to tweak strategies to improve the sales-to-close ratio.

When first contacting Omnia, PIA members receive a free online, instant assessment or a free custom assessment of an agency employee or prospective employee. Plus, if you buy a package of Omnia Profiles you’ll receive one free.

Get started on your track to success today by calling Carletta Clyatt of The Omnia Group at 800-525-7117, x 1226 or email her at cclyatt@omniagroup.com and be sure to tell her you are a PIA member.

Or visit The Omnia Group website at www.omniagroup.com/pia-members/

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