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Coronavirus Resources

Coronavirus Resources

COVID-19 is causing unprecedented disruption throughout the world. As the virus spreads throughout the United States, the below resources from PIA, the Centers for Disease Control and Prevention (CDC), and our industry partners can be used to assist you in adapting to this rapidly changing environment. Insurance agencies should implement safeguards in accordance with the advice of the CDC and their state and local governments to reduce exposure to illness.

Please scroll down for state-specific resources; this entire page will continue to be updated.

Industry Resources

 

PIA Marketing and Communications Reimbursement Program

Progressive Video Screenshot

PIA is committed to helping our members market their services so that they can emerge from quarantine poised for success. Effective immediately, PIA members can receive a $250 reimbursement if they market their services using either the PIA DMV: PIA's Direct Marketing Vault and PIA’s Design & Print Services. Market your agency and collect your $250 marketing reimbursement in the PIA Marketing and Communications Reimbursement Program.

 

COVID-19 Videos

E & O Loss Control Resources

PIA National would like to thank Utica National Insurance Group for providing PIA members with the E&O resources linked below:


PIA National would like to thank the U S Brokers Network, a specialty program division of U S Risk, LLC., for connecting us with the law firm of Goldberg Segalla, so that we can provide PIA members with the E&O resources linked below. Goldberg Segalla's Management and Professional Liability group comprises over 60 experienced attorneys practicing out of the firm's more than 20 offices from coast to coast.


The information provided above and the materials provided in the linked resources have been prepared for general information and are not intended to serve as professional advice of any kind. The information provided is not financial, legal, or business advice, is not to be acted on as such, may not be current, and is subject to change without notice. Users are encouraged to consult with their professional financial, legal, and/or business advisers concerning specific matters before making any decisions and should not rely exclusively on these resources.

pianortheastgraphic_1563355.pngSocial Media Graphics for the Global Pandemic

PIA Northeast has created a series of ready-to-use, pandemic-related social media graphics -- and is sharing them with PIA members across the country. Let your clients and followers know you are working for them during this time of uncertainty.

Preview and download the pandemic-related social media graphics.

PIA Advocacy Blog Post

Click here for all COVID-19-related blog posts


CDC Resources

 

    State Specific Resources

    State Insurance Departments COVID-19 Update — Interactive Map(Law.com, as of May 4, 2020)

       

      Alabama(last updated on May 7, 2020)

      Insurance Department Bulletin 2020-10: Producer, Adjuster, and Title Insurance Agent Licensing in Light of the COVID-19 Emergency (Modification of Bulletin No. 2020-03)

      Temporary Producer Licensing Requirements

      Stay at Home Order: Business FAQ

      Stay at Home Order: Individuals FAQ

      Insurance Department Bulletin 20-05 on Cancellation or Non-Renewal Recommendations

      FAQ on COVID-19

      Stay Home Order Extended to April 30, 2020 (“financial services” considered essential, but all essential businesses must avoid gatherings of 10 or more and maintain consistent 6-foot distance between people)

      Clarification of March 27 Department of Public Health Order

      Insurance Department Bulletin 20-03 on Producer Licensing-Related Coronavirus Measures

      Bulletin on Producer Licensing-Related Coronavirus Measures

      Department of Public Health Order Requiring Closure of Non-Essential Businesses

      Coronavirus-Related Emergency Orders Organized by Alabama Agency


      Alaska (last updated on May 7, 2020)

      COVID-19 Health Mandates

      Alaska’s Coronavirus Hub

      Health Mandate 11: Social Distancing (stay home order)

      Bulletin B 20-11: Group Health Premiums and Cancellations Due to COVID-19

      Market Conduct Order: Bulletin B 20-10 on Premium Relief Due to COVID-19

      Bulletin B 20-08: Prohibits Carriers from Terminating Health Coverage Due to Nonpayment of Premiums Due to COVID-19

      Bulletin 20-06: Insurance Division Bulletin Extending Review Period for Rate and Form Filings

      Workers’ Compensation Bulletin No. 20-03

      Travel Insurance Notice

       

      Arizona(last updated on May 7, 2020)

      Department of Insurance Regulatory Bulletin 2020-04, encouraging insurers to work with insureds to ensure continuity of coverage and provide additional time for insureds to complete policy provisions

      Travel Insurance Notice

      Executive Order 2020-17, Deferring Some License Renewals Issued by Department of Insurance

      Physical Social Distancing Guidelines

      Department of Health Coronavirus Hub

      Fact Sheet for Businesses

      List of Essential Businesses (insurance services are considered essential; allows individuals and entities to use telework to provide essential services)

      Executive Order 2020-18: Stay-Home Order

       

      Arkansas(last updated on May 7, 2020)

      Insurance Department Bulletin 18-2020: Complying with Regulatory Requirements During COVID-19 Public Health Emergency

      COVID-19 Premium Relief for Auto Insurance Customers

      Executive Order 2020-17: Continuity of Work – License Requirements

      Executive Order 2020-12: Prohibiting the Closure of Essential Services (declaring insurance services essential)

      Insurance Department Bulletin 12-2020: Cancellation Moratorium for Employment Disruption

      Insurance Department Bulletin 11-2020:Some Disciplinary Actions Suspended for Failures to Renew Insurance Dept. Licenses; Some Deadlines Extended

      Insurance Department COVID-19 Landing Page

      Advisory for Some Domestic and All International Travelers to Arkansas

      Insurance Department Bulletin 9-2020: Business Interruption Insurance and COVID-19

      Insurance Department Bulletin 6-2020: Allowing COVID-19-Diagnosed Policyholders to Request Moratorium on Cancellation/Non-Renewal of Insurance Policies

      Arkansas Department of Health

      Directive (Order) from Arkansas Secretary of Health (limiting gatherings to 10 people, using social distancing of 6 feet or more)

      Arkansas Department of Health Guidance for Employers

       

      California(last updated on May 7, 2020)

      Department of Insurance Notice Ordering Insurance Carriers to Fairly Investigate Business Interruption Claims

      Department of Insurance Bulletin 2020-3: Premium Refunds, Credits, and Reductions in Response to COVID-19 Pandemic

      Department of Insurance Notice Regarding Coverage for Delivery Drivers for Essential Businesses During the COVID-19 Public Health Emergency

      Department of Insurance Notice Extending Policyholder Deadlines for Claims or Coverage

      Department of Insurance Notice Regarding Availability of Workers Compensation Benefits

      FAQ on Business Interruption Insurance and Other Issues Affecting California Small Businesses

      Prelicensing Requirements Remain in Place During COVID-19 Pandemic (no temporary licenses, no waivers)

      California Department of Insurance Guidance on “Essential Businesses” and Insurance

      “Stay Home” Order of the California State Public Health Officer

      Identification of Essential Critical Infrastructure Workers (includes insurance)

      Executive Order N-33-20: Order to Stay Home Except for Essential Needs

      FAQ Regarding Executive Order N-33-20 to Stay Home Except for Essential Needs

      Department of Insurance Notice Providing 60-Day Grace Period for Insurance Premium Payments Due to the Disruption Caused by the Novel Coronavirus (COVID-19) Outbreak

      Department of Public Health Coronavirus Resources

       

      Colorado (last updated on May 7, 2020)

      Beginning May 1, 2020, licensing testing centers are reopening.

      Division of Insurance Bulletin No. B-4.108: Policy Directives for COVID-19 Testing During the COVID-19 Public Health Emergency

      Division of Insurance Notice: Consumer Information Regarding Title Insurance

      Division of Insurance Emergency Regulation 20-E-03: Allowing Restaurants with Commercial Auto Policies to Add New, Unnamed Drivers During COVID-19 Emergency

      Division of Insurance Bulletin No. B-5.39: Guidance Regarding P&C Insurance Premium Discounts During Coronavirus

      Coronavirus Landing Page

      Division of Insurance Emergency Regulation 20-E-04: Allowing for Continuation of License and Renewal Deadlines

      Bulletin B-5.38, Directing Carriers to Provide Property & Casualty Insurance Policyholders with Reasonable Accommodations

      FAQ from the Colorado Division of Insurance Regarding Business Interruption Coverage and COVID-19

      Public Health Order 20-24 Implementing Stay at Home Requirements and Enumerating Essential Businesses (including insurance)

       

      Connecticut (last updated on April 23, 2020)

      Department of Insurance Announcement Allowing for Temporary Resident Producer Licenses

      Comprehensive List of CT-Specific Coronavirus Updates

      The Novel Coronavirus and Business Interruption Insurance FAQ

       

      Delaware(last updatedon May 7, 2020)

      Delaware Department of Insurance COVID-19 Insurance FAQ

      Delaware Department of Labor Guidance for Self-Employed and Independent Contractors Seeking CARES Act Unemployment

      Producers and Adjusters Bulletin No. 33: Compliance with Regulatory Requirements During Coronavirus Crisis

      Executive Order: Non-Essential Businesses to Close

      Department of Insurance Auto Bulletin No. 32: Encouraging Insurers to Temporarily Suspend Commercial Exclusion for Standard Personal Auto Policies

      Sixth Modification to Declaration of State of Emergency, Establishing Moratorium on Cancellation for Nonpayment of Premium

      Spreadsheet of Essential Businesses (insurance businesses permitted to work from home only)

      Executive Order Business Closure FAQ

       

      District of Columbia (last updated on May 7, 2020)

      Commissioner’s Order 03-2020: Order Providing Relief to Policyholders

      Frequently Asked Questions (FAQ) on Insurance Issues Related to Coronavirus (COVID-19)

      Department of Insurance: Travel Insurance Information

      Mayor’s Order 2020-053: Closure of Non-Essential Businesses and Prohibitions on Large Gatherings During Public Health Emergency for the 2019 Novel Coronavirus (cites CISA definition of essential critical infrastructure, insurance considered essential)

      Commissioner’s Order 01-2020: Carriers May Not Cancel or Nonrenew Any Health Plan Without Permission of Commissioner

       

      Florida(last updated on May 7, 2020)

      Department of Financial Services Chief Financial Officer Directive 2020-07: Allows for Temporary Resident Producer Licenses

      Office of Insurance Regulation Informational Memo OIR-20-05M, Regarding Workers’ Compensation Insurance Guidance Related to COVID-19

      Office of Insurance Regulation COVID-19 Landing Page

      Office of Insurance Regulation Informational Memo OIR-20-04M, Regarding Leniency on Premium Payments and General Considerations

      Executive Order 20-91: Essential Services and Activities During Coronavirus Emergency (identifies essential critical infrastructure workers based on federal guidance; includes insurance)

      Office of Insurance Regulation Informational Memo OIR-20-03M, Guidance for Business Continuity and Continuity of Operations

       

      Georgia (last updated on May 7, 2020)

      Office of the Insurance and Safety Fire Commissioner Bulletin 20-EX-7: Winding Down COVID-19 Bulletins and Directives

      Georgia Auto Insurance Notice (publishing a list of auto insurers and actions taken to assist consumers; encouraging consumers to speak with agents or carriers to see what relief may be available)

      Office of the Insurance and Safety Fire Commissioner Bulletin 20-EX-6: Waiving of In-Person Continuing Education Requirements

      Office of the Insurance and Safety Fire Commissioner Bulletin 20-EX-5: Loss of Health Insurance Due to COVID-19

      Office of the Insurance and Safety Fire Commissioner Directive 20-EX-5: New Actions to Protect Consumers and Industry During Coronavirus

      Office of the Insurance and Safety Fire Commissioner Directive 20-EX-3: Preparedness for Coronavirus

      Office of the Insurance and Safety Fire Commissioner Bulletin 20-EX-4: Insurance as Essential Business

      Office of the Insurance and Safety Fire Commissioner Bulletin 20-EX-3: Business Interruption Insurance and COVID-19

       

      Hawaii (last updated on May 7, 2020)

      Hawaii Department of Labor: Workers’ Compensation COVID-19 Questions and Answers

      Department of Commerce and Consumer Affairs: COVID-19 Business Insurance FAQs

      Hawaii Department of Labor: COVID-19 Labor Benefits Fact Sheet

      Department of Commerce and Consumer Affairs: COVID-19 Insurance Information

      Insurance Division Memorandum 2020-3I: Request Regarding Policyholders Affected by COVID-19

      Office of the Governor: Third Supplementary Proclamation (identifying essential critical infrastructure workers based on federal guidance; includes insurance)

      Insurance Division Memorandum 2020-ILIC: New, Renewing, and Reactivating Licenses

       

      Idaho (last updated on May 7, 2020)

      Department of Insurance Bulletin No. 20-05: Waivers of Certain Requirements to Address COVID-19 – Property or Casualty

      Department of Insurance Bulletin No. 20-06: Complying With Regulatory Requirements During the Public Health Emergency

      Department of Insurance Bulletin No. 20-08: Applicability of Business Interruption Coverage to COVID-19 Related Claims

      Department of Insurance Bulletin No. 20-01: Waivers of Certain Requirements to Address COVID-19

      Idaho Industrial Commission Response to COVID-19 Emergency

      Department of Insurance Bulletin No. 20-04: Provisional Producer Licenses

      Department of Insurance: COVID-19 Producer FAQs

      Department of Insurance Bulletin No. 20-03: Temporary Waiver of Certain Policy and Enforcement Requirements

      Statewide Stay-Home Order

      List of Essential Businesses (insurance is included)

       

      Illinois (last updated on May 5, 2020)

      Office of the Attorney General: Workplace Health and Safety Guidance for Employees and Staff of Businesses

      Executive Order 20-32, extending shelter-in-place period, requiring wearing of face coverings, encouraging social distancing, and setting forth new requirements for businesses, among other actions (insurance services considered essential)

      Department of Insurance FAQ About Insurance Coverage and COVID-19

      Department of Insurance Company Bulletin #2020-09: Suspension of Cancellation, Non-renewal, and Premium Payment for Consumer Automobile and Home Insurance Policies and Commercial P&C Insurance Policies

      Department of Insurance Company Bulletin #2020-06: Electronic Filing and Delays in Processing

      Executive Order 20-10: Shelter-in-Place (insurance services considered essential)

       

      Indiana (last updated on April 27, 2020)

      Executive Order 20-22 Extending Directive to Stay at Home (enumerating essential services, which include insurance)

      Executive Order 20-17 Extending License Expiration Dates to June 22

      Business Interruption and Insurance

      Auto Insurance Rates and COVID-19

      Producer and Adjuster Licensing Division COVID-19 Updates

       

      Iowa (last updated on April 20, 2020)

      COVID-19 Response: Business FAQs (no shelter in place, thus no essential business declaration)

      Insurance Commissioner Bulletin 20-07: Order Establishing Temporary Insurance Producer License (allowing residents to apply for a temporary producer license)

      Insurance Commissioner Bulletin 20-05, waiving in-person continuing education and suspending expiration dates for license renewals

      Insurance Commissioner Bulletin 20-04, extending premium payments for individual and small-group health insurance coverage by at least 60 days

       

      Kansas (last updated on April 21, 2020)

      Insurance Department Press Release Encouraging Kansans to Ask Their Auto Insurers About Discounts and Rebates

      Insurance Department: COVID-19 FAQ

      Executive Order 20-16, establishing a statewide stay-home order (insurance services classified as essential functions)

      Insurance Department Bulletin 2020-1 regarding rate and form filings

       

      Kentucky (last updated on April 21, 2020)

      Department of Insurance Extension of Deadlines on Continuing Education Requirements for Licensees

      Department of Insurance Bulletin 2020-02, providing guidance on new statutory filing deadlines and compliance with requirements for signature and notarization

      Department of Insurance Guidance on Medical Malpractice Insurance Changes to Notice of Scope of Practice

      Executive Order 202-257: Stay Home Order (stay home except for essential needs, including insurance services)

      Department of Insurance Guidance Regarding Personal Automobile Policy Coverage/Delivery Services

       

      Louisiana (last updated on April 21, 2020)

      Department of Insurance Emergency Rule 44 – Extension of Renewal Date (producer and adjuster licenses that expire on April 30, 2020 are extended to May 12, 2020)

      Department of Insurance Emergency Rule 43 – Temporary Licensing of Adjusters

      Extension of Stay-Home Order to April 30

      Stay-Home Order

       

      Maine(last updated on April 27, 2020)

      Insurance Bulletins

      Bulletin 445: Coronavirus Pandemic: Temporary Licenses

      Bulletin 444: Coronavirus Pandemic: Property and Casualty Premium Refunds

      Bulletin 443: Coronavirus Pandemic: Property and Casualty Coverage

      Bulletin 442: Emergency Measures Responding to the Coronavirus Pandemic

      Insurance Emergency Response Order: Coronavirus Public Health Emergency: Supplemental Order Regarding Deferral of Premium Deadlines

      Executive Order: Extending Stay at Home

      Insurance Emergency Response Order: Coronavirus Public Health Emergency: Supplemental Order Regarding Continuation of Group Health Coverage

      Bureau of Insurance Licensing and Continuing Education Updates Related to COVID-19

      Executive Order Regarding Essential Businesses and Operations (insurance considered essential in accordance with federal guidelines)

      Temporary Licensing FAQs

       

      Maryland(last updated on April 27, 2020)

      Insurance Administration Bulletin No. 20-20, instructing commercial insurers to waive or reduce some cancellation penalties, freeze use of credit/financial ratings for underwriting, and refrain from adverse pricing of insureds who have submitted business interruption inquiries or claims

      Insurance Administration Bulletin No. 20-18, requesting that insurers reduce premium for policyholders who seek to return license plates and drop coverage

      Insurance Administration Bulletin 20-17, regarding COVID-19 and contractual deadlines within property and casualty insurance policies

      Fourth Amended Stay-Home Order (insurance services considered essential)

      Emergency Order extending deadlines for license renewals to 30 days after expiration of this order

      COVID-19 Insurance FAQs

       

      Massachusetts (last updated on April 27, 2020)

      Frequently Asked Questions During Coronavirus Public Health Crisis

      COVID-19-Related Questions about Auto Insurance

      Division of Insurance Bulletin 2020-8: Flexibility in the Issuance and Administration of Medical Malpractice Insurance During COVID-19 Public Health Crisis

      Division of Insurance Bulletin 2020-12: Individual Insurance Licensing During the COVID-19 Health Crisis

      Division of Insurance Bulletin 2020-07: Making Consumer Information Available During the COVID-19 Crisis

      COVID-19 Order No. 13, Stay Home Order (insurance services considered essential)

      Division of Insurance Bulletin 2020-05: Flexibility in the Issuance and Administration of Insurance During COVID-19 Public Health Crisis

      Order Extending the Registrations of Certain Licensed Professionals

       

      Michigan (last updated on April 29, 2020)

      Executive Order 2020-21: Temporary Requirement to Suspend Activities That Are Not Necessary to Sustain or Protect Life (insurance workers exempted, but only to the extent that their work cannot be done by telephone or remotely)

      Insurance Bulletin 2020-20-INS: Updating Temporary Resident Producer Licensing Requirements (rescinds Insurance Bulletin 2020-15-INS)

      Department of Insurance and Financial Services to Prioritize Coronavirus-Related Health Insurance Appeals

      Insurance Bulletin 2020-16-INS: Insurance Flexibility Due to COVID-19

      Executive Order 2020-42, Suspending Activities Not Necessary to Sustain Life (insurance workers exempted, but only to the extent that their work cannot be done by telephone or remotely)

      Insurance Bulletin 2020-12-INS: Essential Insurance Services

       

      Minnesota(last updated on April 29, 2020)

      Regulatory Guidance 20-21 and 20-22: Deadline Extension for Insurance Producer and Adjuster Licensees for Renewals and Reinstatements

      Regulatory Guidance 20-20: Allows for Temporary Producer Licensing

      Commerce Department Business Interruption FAQ

      Regulatory Guidance 20-01, 20-02, and 20-04: Provides Temporary Relief to March License Renewals and Insurance License Reinstatements

      Executive Order (stay home except for essential needs)

      Businesses Exempted from Stay-Home Order (insurance services are exempt; mirrors federal definition of critical infrastructure)

      FAQ on Stay-Home Order

       

      Mississippi (last updated on April 29, 2020)

      Insurance Department Bulletin 2020-7: Guidance for Company License/Registration Renewals and Fees, Regulatory Filing Deadlines, and other Regulatory Filing Requirements

      Insurance Department Bulletin 2020-6: Guidance for Initial Insurance Producer Applicants Unable to Take the State Pre-Licensing Examination

      Insurance Department COVID-19 Website

      Insurance Department Bulletin 2020-5: Insurance Producers and Adjusters Continuing Education Requirements Extension Due to COVID-19 Crisis

      Insurance Department Bulletin 2020-4: Clarifying Bulletin 2020-3, which created a moratorium on policy cancellations/non-renewals for policyholders impacted by the COVID-19 pandemic

      Executive Order 1463, the shelter-in-place order

       

      Missouri (last updated on April 29, 2020)

      Insurance Bulletin 20-09: Temporary Missouri Resident Insurance Producer License

      Consumer Alert: Business Interruption and COVID-19

      Stay at Home Order (essential workers exempt; insurance services deemed essential based on federal guidance)

       

       

      New Hampshire

      Comprehensive List of NH-Specific Coronavirus Updates

       

      New Jersey

      Comprehensive List of NJ-Specific Coronavirus Updates

       

      New York

      Comprehensive List of NY-Specific Coronavirus Updates

       

      North Dakota (last updated on April 22, 2020)

      Insurance Commissioner Announces Availability of Online Producer Licensing Testing

      Summary of Insurance Department COVID-19 Bulletins 1-8

      COVID-19 and Insurance

      COVID-19 Business and Employers Insurance Resources

      Insurance Department Bulletin 2020-8: Assistance for Consumers, Claimants, and Covered Persons Impacted by COVID-19

      Insurance Department Bulletin 2020-7: For licenses that expire March 31, continuing education deadline extended to April 30; license renewal deadlines not extended

      Insurance Department Bulletin 2020-6: Social Distancing with Consumers During COVID-19 Pandemic

      Insurance Department Bulletin 2020-5: Electronic Reporting and Deadline Extensions

      Insurance Department Bulletin 2020-4: Expansion of Personal Lines Automobile Policies for Delivery Services

      Executive Order 2020-12, extending workers’ compensation coverage for frontline health care workers and first responders

      Coronavirus (COVID-19) Frequently Asked Questions for Employees

       

      Ohio

      Stay-at-Home Order

       

      Pennsylvania

      Governor’s Business Closure Order

      Spreadsheet of Essential Businesses (insurance businesses permitted to remain open but “in-person sales/brokerage are prohibited”)

       

      South Dakota

      Department of Labor and Regulation Bulletin 20-03, Temporary Insurance Producer Licenses

       

      Vermont

      Comprehensive List of VT-Specific Coronavirus Updates

       

      Washington

      Order Extending Stay Home – Stay Healthy Order to May 4, 2020

      FAQ on Emergency Order 20-03

      Insurance Commissioner Emergency Order 20-03 Providing P&C Policyholder Relief

      Coronavirus and Insurance for Property & Liability

      Information about COVID-19 and insurance

      Contact Washington Office of Insurance Commissioner

      WA State Licensing Information

       

      Wisconsin (last updated on April 27, 2020)

      Emergency Order #28: Safer at Home Order, extending stay-home order to May 26

      Wisconsin Compensation Rating Bureau: COVID-19 and Workers’ Compensation in Wisconsin: Updates and FAQs

      Insurance Commissioner Announcement: Agent Licensing Exams May Be Taken Online

      Insurance Department Bulletin: Complying with Regulatory Requirements During the Public Health Emergency

      A Brief Guide to Business Interruption Coverage During COVID-19

      COVID-19 Business Resources

      Insurance Department Bulletin: Regulatory Flexibility Regarding COVID-19

      Emergency Guidance on Remote Notarization

      Emergency Order #12: Safer at Home Order (insurance services considered essential)

      COVID-19: Guide to Health Insurance Options for Employers

      Workers’ Compensation COVID-19 Public Information

      Executive Order Regarding Insurance for Delivery Drivers

       

      The information provided above does not, and is not intended or implied to, constitute legal advice; instead, all information, content, and materials available on this site are for general informational purposes only. Information on this website may not constitute the most up-to-date legal or other information. This website contains links to other, third-party websites. Such links are only for the convenience of the reader, user, or browser; unless specifically indicated, PIA National does not recommend or endorse the contents of third-party sites.

      The information provided above is not, and is not intended or implied to be, a substitute for professional medical advice. It is provided for educational purposes only. You assume full responsibility for how you choose to use this information. Always seek the advice of a physician or other qualified healthcare provider about any questions you may have regarding a medical condition. Nothing contained in these materials are intended to be used for medical diagnosis or treatment. The information contained in the links above should not be used as a substitute for the care and knowledge that your healthcare provider can give you.

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