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Coaching Employees Through Negativity and Conflict

The Omnia Profile—a PIA Member Benefit
August 7, 2018

As a frustrated manager, you may be tempted to “write off” employee difficulties as a personality conflict, in hopes they’ll work themselves out. However, ignoring employee conflict in the workplace does not make them disappear.

As a leader, taking sides in conflict isn’t an option, but it needs to be dealt with. Learn how to adapt your leadership style to coach individuals through the negative cycle and the five most common stumbling blocks leaders experience when navigating through negativity.

Attend the webinar and learn:

  • How to facilitate conflict resolution among co-workers
  • 4 sources of workplace conflict
  • How to define the source of the conflict
  • Your leadership style’s strengths and challenges when coaching
  • Techniques to coach through the 5 most common stumbling blocks of employee conflict resolution

Learn more and register for the August 15 webinar.(PIA members only)

The Omnia Profile—a PIA Member Benefit

For years PIA has recommended The Omnia Profile® behavioral assessment product. It provides managers and agency owners with incredibly accurate assessments of their producers’ assets and liabilities and is a critical tool for agency owners who plan to hire new agency personnel.

The quick, online, instant report offers clear, easy-to-understand language to acquire objective insight into how compatible an existing or prospective employee is with a job, a work culture and a management approach. The more in depth custom profile can spell out what motivates each unique individual on your team, and whether you need to tweak strategies to improve the sales-to-close ratio.

When first contacting Omnia, PIA members receive a free online, instant assessment or a free custom assessment of an agency employee or prospective employee. Plus, if you buy a package of Omnia Profiles you’ll receive one free.

Get started on your track to success today by calling Carletta Clyatt of The Omnia Group at 800-525-7117, x 1226 or email her at and be sure to tell her you are a PIA member.

Or visit The Omnia Group website at

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