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Hackers Breach ACA Agent/Broker Portal

Hackers breached an Affordable Care Act exchange portal that allows agents and brokers to directly assist consumers in signing up for coverage.
October 23, 2018

Hackers breached an Affordable Care Act exchange portal that allows agents and brokers to directly assist consumers in signing up for coverage. Officials said the hackers gained access to the sensitive personal data of approximately 75,000 enrollees.

The portal was temporarily shut down while computer experts at the Centers for Medicare & Medicaid Services (CMS) figure out what went wrong, the agency said in a statement. “Our No. 1 priority is the safety and security of the Americans we serve,” said CMS Administrator Seema Verma. “We will continue to work around the clock to help those potentially impacted and ensure the protection of consumer information.” She said the data hack will not hurt the rollout of ACA open enrollment, which starts Nov. 1. In addition to shutting down the portal, the specific agent and broker accounts associated with the activity were deactivated. The CMS expects to reopen the portal by Oct. 26.

CMS Press Statement on Agent/Broker ACA Portal Breach

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